We cover all postcodes in East Sussex & West Sussex (hopefully more counties in the future)
Of course, just click the BOOK NOW button and select “Mattress COLLECTION”
The prices for collection or drop-off are clearly displayed when you create your booking. The cost depends on the size of the mattress. Prices include VAT.
You should find that we are cheaper than most like-for-like service providers.
This is where you bring the mattress to us (discounted price)
We are on the Chalex Industrial Estate in Southwick, West Sussex (BN42 4NH). Upon confirming your appointment, we send our full address along with a handy map and What-3-Words link for the best directions.
Yes, VAT is included in the price.
We certainly do. Our flexi tariff is just £15+vat per mattress drop-off (any size).
You must either be a licensed waste carrier, or a repeat customer who frequently drops off mattresses, such as: landlords, letting agents or general contractors.
Yes, please undress the mattress (unless the sheets/wrapping are keeping the mattress dry). We are not obligated to take any bedding or wrapping used to cover the mattress.
Yes please. We ask that mattresses are on ground floor level. Our service is a 1-man service so we cannot lift mattress single handed down internal staircases safely without risk of damaging anything (including ourselves).
A 2nd man can be sent to assist with difficult access or mattresses which cannot be left on the ground floor, but this would be an additional cost.
If you would like to discuss this before making a booking you can call us on 01273 720400 (option 3).
We need the mattress to be on the ground floor. If this is not possible it will be down to the driver’s own discretion to decide if believes he can manage to move the mattress safely, without risk of damaging himself, the property, or items within the property
A 2nd man can be sent to assist with difficult access or mattresses which cannot be left on the ground floor, but this would be an additional cost.
If you would like to discuss this before making a booking you can call us on 01273 720400 (option 3).
No, we cannot accept mattresses if they are wet, sorry. Staining is fine but mattresses must be dry and free of any infestation. If we arrive and the mattress is wet or infested, we may not take the mattress and you will still be charged.
Upon booking your collection/drop-off, you will firstly enter a size mattress (you can select more than one size) and then you select your date and time slot. After that, you will have the chance to add another size mattress (the same size as already entered if you have more than one of the same sizes). Again, you can select more than one size.
Using this method, this means that a maximum of 2 of the same size mattresses can be added to any order. For any orders with more than 2 of the same size mattresses, please email us: office@recycle-my-mattress.co.uk or call us on 01273 720400 (option 3) and we can manually create the order/booking.
Yes, it can. For collections, you will need to pay using the link emailed to you – then all you need to do is leave the mattress outside (somewhere it will not get wet or infested) and we will take it.
For drop-off mattress orders, contactless is still available. Again, you would have paid in advance using the link emailed to you. Then you can call us on 01273 720 400 (option 3) once you arrive for your booked day/time slot, and we will direct you to an area you will be able to leave the mattress(es).
We will receive your booking request and check the address and/or availability. Providing we accept the booking; we shall send you a confirmation of the booking along with a link to make payment. Please click the link to make a payment to complete the booking.
Yes! But first we inspect it and see if it can be rehomed anywhere. For example, we work with the local council on housing schemes, for those in need. We also try and donate mattresses where possible – to people who perhaps cannot afford a new one. If this is not possible, then your mattress will be 100% recycled and NOT sent to landfill.
Absolutely. Any waste carriers must be licensed by the Environment Agency. Our details are RECYCLE MY MATTRESS LTD (registration number CBDU506008)